Privacy Policy

Last updated: 7 September 2026

Pagerflow is a scheduling product operated by Nurve PC ("we", "us"). This policy explains what information Pagerflow handles and how we protect it. Pagerflow is provided to healthcare organizations (such as residency programs and hospital departments) for their authorized staff; your organization's own agreement with us governs where it differs from this policy.

Information we handle

Schedule information your organization provides or uploads: shifts, rotations, staff names, training year, and related scheduling notes.
Account information for the people who use Pagerflow: name and work email, and the role your organization assigns.
Sign-in credentials. Doctor PINs are stored only as a secure one-way hash, never as plain text. We check the encrypted version, never a readable copy.
Technical and security data such as device and log information, used to operate the service securely and diagnose problems.

How we use it

We use this information only to provide and operate the scheduling service for your organization: to show schedules, manage swaps and requests, send schedule notifications you opt into, and keep the service secure and reliable.

What we do not do

We do not sell your information.
We do not show advertising in Pagerflow.
We do not use your schedule data to build advertising profiles.

Sharing

Schedule and account information is visible within your organization according to the access rules your organization sets. We share information with trusted service providers (for example, cloud hosting and email delivery) only as needed to run the service, under confidentiality obligations. We may disclose information if required by law.

Website analytics

Separate from the scheduling service, our public website (pagerflow.io) uses Google Analytics to count visits and see which pages are read, so we know what to improve. This sets a small measurement cookie in your browser and shares basic usage information (pages viewed, approximate location, browser and device type) with Google, acting as our service provider. It does not see schedule data, patient information, or anything you do inside the Pagerflow app, and the app itself carries no analytics tag. You can block these cookies in your browser settings without affecting how the website works.

Security and retention

We protect information with encryption in transit, hashed credentials, and access controls. We keep information for as long as your organization uses Pagerflow, and then delete or anonymize it within a reasonable period, unless a longer period is required by law or your agreement.

Your choices

Requests about your information should generally go through your organization's Pagerflow administrator. You may also contact us directly at admin@pagerflow.app and we will work with your organization to respond.

Children

Pagerflow is a workplace scheduling tool for healthcare staff and is not directed to children.

Changes

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

Contact

Nurve PC · admin@pagerflow.app

This page describes Pagerflow's general privacy practices. Where your organization has a separate data or business agreement with Nurve PC, that agreement controls.